Daphne is one of nearly 13,000 tamariki and rangatahi who contact What’s Up each year. Her story is unique — but the fear, the questions, the need to be heard — that’s something thousands of children share.

With the support of his counsellor, Adam began to learn how to recognise and name his emotions. Together, they explored simple, coping strategies to help him manage the big feelings and navigate the hard days.

There's a vital difference between a helpline like ours and an AI chatbot. Behind every message to What’s Up is a real person — someone who listens with empathy.

By the end of the chat, Sophia says she feels "vulnerable but relieved." Relieved not to be alone. Relieved to finally be heard. Relieved to begin imagining — even just a little — that things could change.

Read Jessica's story, a story of inspiration and hope.