Getting in touch

 

 

Use the button below to log in. After logging in, we’ll ask you a few simple questions to understand how best to help you then connect you to chat.

Our chat is open Mon-Fri 1pm-10pm and Sat/Sun 3pm-10pm.

 

It’s free! We are open Mon-Fri 12pm-11pm and Sat/Sun 3pm-11pm. If it gets a little busy here, you may need to wait a little for a free counsellor. 

All our conversations are fully confidential. So don’t worry you can talk to us about anything, we won’t judge and you won’t get in trouble.

You can ask to speak with a man or woman counsellor, and if you have spoken with a counsellor before you can even ask to speak to the same person if you want to! 

 

If it’s outside of our operating hours and you feel like you have a lot to get off your chest, you can write us an email. Sometimes writing all your thoughts down can really help you untangle what’s going on in your head. Perhaps you’re struggling to sleep or you’re feeling distracted by your thoughts, try writing them out to us and see how you feel!

We will try to reply to your emails within 24 hours but remember you can always call or chat within our opening hours if you still need to talk to someone.

Send us an email at whatsup@barnardos.org.nz

Emergency

If this is an emergency,  CALL 111. They will help you straight away.